WHO WE ARE
Based in Townsville, specialising in remedial waterproofing & protective coatings, our team offers its vast expertise across the commercial and residential spaces. We pride ourselves on offering exceptional quality and unmatched service across the North Queensland Region, from Cairns to Mackay, the Whitsundays, and as far west as Winton. Our commitment goes beyond being experts; we are educators, dedicated to empowering our clients with the knowledge they need to make informed decisions about their properties. We're a family that values hard work and professional excellence, united in our vision to become a household name for expertise and reliability across the North Queensland Region.
OUR SERVICES
HOW CAN WE PREVENT WATERPROOFING FAILURES?
To prevent waterproofing failures, a comprehensive and accurate assessment is key. Pro Surface Solutions offers specialised solutions to tackle a variety of technical challenges in waterproofing. Our approach includes a detailed evaluation of several critical factors that influence water penetration, such as the gradient and composition of the terrain, the presence of aggressive roots and plantation systems, the impact of chemical and ultraviolet exposure, and the effects of both foot and vehicle traffic.
We also consider the influence of structural movements, issues with water accumulation and ponding, effective drainage systems, hydrostatic pressure, moisture levels, and the risk of wood rot. It’s essential to remember that successful waterproofing depends on the proper preparation of wet areas by builders and other tradespeople, ensuring compliance with necessary standards.
Adhering to Australian Standards is crucial for effective waterproofing. Pro Surface Solutions strictly complies with AS:3740 and NCC requirements, using products that meet the AS:4858:2004 standard. Our commitment extends to rigorous quality control procedures, ensuring each application not only meets these standards but also fulfils the specific needs and demands of your project.
It’s important to recognise warning signs that may indicate waterproofing failure. These include membrane delamination, loose or 'drummy' tiles, the presence of mould and odour, visible water penetration, efflorescence (salt deposits), visible cracks, and peeling paint. Identifying these signs early can be critical in addressing potential issues.
We conduct thorough pre-site analyses and develop recommended action plans to address and mitigate these issues, ensuring robust and reliable waterproofing solutions for your property.
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Service Areas:
Townsville, Airlie Beach, Bowen, Burdekin, Ingham, Cardwell, Charters Towers, Magnetic Island, Hamilton Island.
Townsville City, North Queensland, Australia.
+61434528371
Morgan T, Townsville
Choosing Pro Surface Solutions for our home's waterproofing needs was one of the best decisions we've made. Their approach to addressing our water leakage issues was both innovative and efficient. The team's expertise was evident in how they handled the complexities of our situation. They used high-quality materials & great workmanship ensuring a long-lasting solution. Post-service, their customer support was exemplary, offering us tips to maintain the waterproofing and promptly answering follow-up questions.
Lisa Driver, MI
"I recently faced a challenging water intrusion problem in my basement, and Pro Surface Solutions polyurethane injection method proved to be a game-changer. This negative waterproofing technique, involving the injection of a hydrophobic resin, effectively sealed all cracks and voids from the inside, preventing any further water ingress. The process was not only quick and minimally invasive compared to traditional excavation methods but also remarkably cost-effective. It saved me a significant amount in potential excavation and repair costs, while completely resolving the leakage issue. "
Phil B, North Queensland
"Reliable waterproofing. Quick, professional team. No more leaks! The team helped me understand the issue I was having with my leaking water tank & explained the project steps clearly. Appreciate them taking the time to educate myself about preserving the life of my water tank & leaving my property better then how they found it!"
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